Returns and Shipping
We want you to love our products, but more than that we want you to love us. Our returns policies below are simple and designed with that in mind.
If there is a fault or issue:
Contact us on [email protected] and we will resolve and send you new product right away.
If you’ve changed your mind:
You’re entitled to return the unopened product to us within 14 days of receipt. We’ll still refund you if it takes up to 30 days though. Contact [email protected] for details.
If you don’t like the product:
We want to help you not just like but love the product. Contact us at [email protected] and we’ll try to help you make them work for you.
When will my order be shipped?
We do our very best to get your order to you as soon as we can. All orders placed before 12pm GMT (Monday to Friday) will be dispatched on the same day. Orders placed after 12pm GMT, or on weekends and bank holidays, will be sent out the following business day. You will receive tracking details by email once your order has shipped.
Estimated Shipping Times
- UK: 2-4 business days
Shipping to the UK
We offer two shipping options:
- Standard Tracked (2-4 business days)
- Next Business Day* (1-2 business days)
* Please note Next Business Day shipping is only available for Mainland UK addresses.