Returns and Shipping
Delivery times, just like everything else, has taken a hit by the pandemic restrictions. Even though we do everything in our power to ship your order on time, we kindly ask for your patience and understanding if your order is affected by external factors such as airport/courier delays.
If you’re in doubt, please reach out at email@example.com before placing your order and we will be happy to answer any questions you may have! Thank you.
Dispatching your order
Most orders are shipped out on the same day. Depending on your choice of shipping and location, you should receive your package within 1-15 days.
We offer free First Class Signed For Delivery (1 to 2 working days max.) for all UK orders of over £50. The prices for orders below £50, or EU/International orders are calculated during checkout.
- Other available services for the UK: Royal Mail Special Delivery Guaranteed by 1pm (1 business day)
- EU Shipping times: Depending on the Country Zone and local handling and customs, your order should reach you in 3 to 5 business days.
- US and other countries: Please allow 5 to 10 business days for the delivery of your order. Kindly note that international shipping depends on local customs and handling.
Our hassle-free returns policy:
100% customer satisfaction is key to everything we do at Club Health. From the day you purchase any product from our E-Shop, you have 14 days to return the product in its original packaging for a replacement, or full refund. Please note that return shipping costs will not be covered.
How to return the product:
If you decide that you’re not 100% satisfied with the product, please email firstname.lastname@example.org and we will get back to you with guidance on the next steps.